USA: 2–4 business days
Canada: 5–12 business days
World: 5–20 business days
All orders are processed within 1 business day. Orders placed before 12pm MST are typically shipped the same day. All shipments are sent with tracking, which will be emailed to you upon shipping. Orders are shipped from Tempe, Arizona.
Orders ship via USPS First Class or Priority Mail depending on weight. All domestic packing slips exclude pricing.
International orders are shipped via USPS First Class International. Expedited shipping via DHL is also available. Shipping costs and options are shown at checkout after you enter your address.
As the buyer, you are responsible for any customs charges, which vary by country and can include VAT and additional postal service processing fees. These fees can add up, so please be aware before you order.
We offer hassle-free returns. Just e-mail us at firstname.lastname@example.org within 30 days of receiving your order. We'll send you a pre-paid shipping label, and upon receipt of your item(s) we'll issue a refund. Easy peasy!
You handle shipping the item(s) back to us, and we'll credit your order in full (items and one way shipping) when we receive them. Please e-mail us at email@example.com within 30 days of receiving your order, and we'll help you determine the best way to ship depending on your location.
Note: Our holiday return period will be extended until January 15th, 2017.